10 of the Best CRM Software for Small Businesses

10 of the Best CRM Software for Small Businesses

The COVID-19 epidemic has accelerated the adoption of cloud-based solutions, CRM solutions among them.

Recent CRM statistics show that 87% of digital solutions are expected to be deployed in the cloud by the year 2021. This is a significant increase compared to 12% by 2020. In particular, SMBs are the main drivers for cloud-based CRM adoption. For example, 33% of small businesses use some form of web-based CRM tool. Also, about 44% of medium-sized businesses use cloud-based CRM solutions.

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Freshworks CRM

Freshworks CRM provides the necessary tools for reliable lead photography. Sales teams see it as a single communication management hub where they can direct and monitor thousands of leaders. Currently, it is one of the most widely used CRM applications.

Freshworks CRM provides a simple and easy-to-use interface that is integrated with robust functions. This allows you to simplify various aspects of the marketing process and reduce the number of tools you use to manage your business. Freshworks focuses on improving sales, prioritizing moving opportunities, and revealing key business information. This makes it a powerful and effective system for fast sales teams. Merchant has an attractive free trial where you can process features without charge.

HubSpot CRM

HubSpot CRM Dashboard

Cloud-based CRM software HubSpot CRM is an advanced tool designed for small and complex sales teams. You can monitor and control your market performance, monitor everything you do, see your end and where you can improve, and build healthy relationships and expectations with customers.

Some of the notable features of HubSpot CRM include HubSpot Marketing synchronization, task board, drag and drop links, custom views, tracking and editing, company website, and email integration.

Pipedrive

Pipedrive CRM tool is designed for resellers. The software organizes your business leadership by giving you all the best sales views, allowing you to focus on the most important deals. The app is simple and fast because it is fully mobile. Well integrated with Google Calendar, Google Contacts, and other Google apps and third-party business applications.

Some of the key features of Pipedrive include sales pipeline views, timeline views, sales reporting, email tracking, email integration, multilingual capabilities, powerful API, and mobile applications. To learn more about this product, be sure to check out the free Pipedrive trial.

Daylite

The CRM Daylite platform is designed as an all-inclusive solution to help growing businesses simplify CRM and project management functions. With Daylite, business owners can organize leads, clients, and projects on a central dashboard so teams can work smoothly and efficiently.

Daylite comes with many features that ensure the smooth running of CRM and marketing processes. With software, managers and reps can maintain a well-organized contact website with list management features and lead division. Lead management features and pipelines make it easy for managers to track sales opportunities in a leading life cycle.

Salesforce CRM

Salesforce CRM is a comprehensive marketing and marketing solution with a variety of cloud-based, marketing, service, and community-based analytics systems. It allows sales representatives to highlight high leads and identify winners and losers in customer transactions.

Salesforce’s key CRM features include lead management, marketing, sales data, and partner management tools that allow you to customize and track tracked customer information and interaction, all in one central location. If you want to learn more about this product you can do that for free with the free Salesforce CRM trial.

NetSuite CRM

Customer relationship management software NetSuite CRM is a new, cloud-based solution designed to help SMBs manage the entire customer life cycle. By boasting strong CRM capabilities, the platform automates revenue-generating processes, allowing businesses to be faster and more responsive to the needs of their customers. In this way, it improves customer service and ultimately helps to increase customer satisfaction levels.

Some of the key features of NetSuite CRM include Sales Force Automation (SFA), marketing automation, order management, sales performance management, partner management, integrated e-commerce tools, and more. If you want to investigate features closely, you can easily do that at no cost thanks to the free NetSuite CRM trial here.

Monday.com CRM

CRM features monday.com allows you to manage customer relationships with your CRM team and processes as well. It has well-designed dashboards that also come with templates. In addition, you can customize it to your needs.

The forum is packed with many collaborative tools including file attachments, live comments, likes, and shared visual dashboards. This is good for CRM teams. Also, it is a multi-to-one communication tool that integrates different applications and directs participants into a single software. For example, with your integration, you can create rules if it will then trigger another application to automatically send a CSAT survey email to a customer after closing one sale.

Zoho CRM

This solution with a full CRM feature is made up of small groups in mind. Available in the freemium system and affordable paid plan options, Zoho CRM provides small groups and businesses with robust tools and features for their customized marketing, marketing, and other business activities. For example, Zoho CRM’s sales force automation features cover lead generation and contacts, accounts, and deal management.

Small groups and businesses that often have limited staff can benefit from Zoho CRM sales and automated workflow functions. These activities eliminate repetitive and tedious tasks so that your team focuses on building relationships with your customers. Not only that, but these automated capabilities also improve the accuracy of other critical processes such as lead production and strengthen effective lead, contact, deal management, etc.

vCita

VCita customer service management software provides SMBs and professionals with an integrated solution for calendar and schedule management, customer site and management, payment and invoices, lead production and email, and SMS campaigns. It manages and puts in one place the solution for all your communication and collaboration needs, marketing, CRM, workflow, and online payments.

The vCita client management module enhances productivity and enhances and maintains customer relationships. A client portal serves as a single stop point for customers to plan, pay, do things, and collaborate. Automatic reminders ensure reduced workload and productivity loss by placing you in a loop 24/7. The custom tracking capability ensures that you convert potential clients. If you want to test its wide feature set you can easily do that with a free trial of vCita.

Pipe

Cloud-based CRM software Pipeliner is a powerful marketing platform for sales teams for small and medium-sized businesses. In particular, the solution is designed to simplify and simplify the sales process and flow management system. In addition, it provides in-depth statistics that allow marketing professionals to make informed decisions that not only promote long-term customer relationships but also enhance sales.

In addition, Pipeliner’s easy-to-use interface provides an easy-to-follow visual marketing process. It keeps the plumbing view organized, attractive, and easy to use. Thus, marketers do not need to spend time trying to figure out the system. Instead, all they have to do is customize their ideas to fit their unique needs and accessibility.

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